IT Technician
University of Cambridge
2023 - Present
Systems Management. Responsible for upkeep of business essential hardware, and systems;
Sharepoint. Aided in the creation,and management of multiple Sharepoint Groups and Teams. Aided in the creation of some Sharepoint sites;
Drupal advising and assitance. Not as part of the primary role, aided in the day-to-day functions of Drupal university website requests for one-off requests;
Power Platform. Used as part of the role, as well as dvising users on best practices, revisioning of workflows, and how to proceed on what next to do when required.
Sales Associate
Currys
2021-2023
Troubleshooting hardware, online ordering issues, and issues with company systems that may affect customers
Relationship building with colleagues and customers
Time management skills
Digital Marketing Associate
EachLab
2020-2021
SEO – Search Engine Optimisation for product visibility across multiple platforms
Web dev – Designed, created, maintained the internet and intranet websites for the company
Integrating systems – Used Open-Source software to manage all of our product sales, which was used a monitoring system to feedback the output back into our business strategy.
2nd/3rd line Network infrastructure engineer, Web Dev, Digital Marketing
Freelancer
2018-2020
IT infrastructure building, both physical and topological
Data warehousing, Database building, maintaining, and migrating
Web dev for small businesses
Clients: McLaren, Mercedes, Redbull, FIA (F1, F2, F3, F4, Formula-e), Equinix, etc.
1st,2nd,3rd Line Apprentice
CDW
2016-2018
Dynamic role, which allowed me to experience many different facets of a company, and allowed me to learn many useful skills from 1st to 3rd line support.